SAMUEL MONROE

Retail Operations Specialist & Air National Guard Member

Jacksonville, US.

About

Highly dependable and results-driven professional with a strong background in high-volume retail operations, inventory management, and team leadership. Proven ability to optimize logistical processes, maintain meticulous product organization, and consistently exceed productivity targets, including averaging 45 cases per hour in overnight stocking. An active Air National Guard member, I bring exceptional discipline, reliability, and a commitment to operational excellence to drive efficiency and contribute to organizational success.

Work

CAMP LEJEUNE COMMISSARY / DECA

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Night Stocker

Camp Lejeune, NC, US

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Summary

Efficiently manages high-volume overnight stocking operations, ensuring precise inventory control and optimal shelf presentation for a major military commissary.

Highlights

Independently executed high-volume stocking, consistently averaging 45 cases per hour in dry and frozen departments, significantly contributing to daily operational readiness.

Streamlined merchandise flow by expertly operating pallet jacks for transport, staging, and organized warehouse returns, enhancing logistical efficiency.

Maintained 100% accurate inventory and superior shelf presentation through diligent stocking, date-checking, rotation, blocking, and facing of merchandise.

Optimized backstock organization and inventory processing, ensuring efficient product storage and minimizing stock discrepancies.

Contributed to a safe and organized retail environment by meticulously maintaining sales-floor and backroom cleanliness, adhering to sanitation standards.

Recognized for exceptional reliability and productivity, entrusted by supervisors to onboard and train new employees, fostering team proficiency.

RITA’S ITALIAN ICE

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Team Lead

Madison, AL, US

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Summary

Directed efficient closing operations and financial reconciliation, ensuring seamless daily store functionality and team compliance in a fast-paced environment.

Highlights

Supervised and streamlined closing operations, ensuring 100% compliance with procedures and enhancing team efficiency in a high-volume setting.

Managed daily inventory counts and production sheet completion, maintaining accurate records to support operational planning and minimize waste.

Accurately counted and reconciled end-of-shift cash, contributing to financial integrity and supporting overall daily store operations.

CLUB DEMONSTRATION SERVICES (CDS) / COSTCO

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Product Demonstrator

Madison, AL, US

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Summary

Facilitated engaging product demonstrations and maintained organized stations within a high-traffic retail setting, enhancing customer experience and product visibility.

Highlights

Efficiently prepared and organized demonstration stations and supplies for high-volume customer engagement in a busy retail environment.

Collaborated effectively with team members to manage product and demonstration cart logistics, ensuring seamless in-store operations.

Maintained stringent cleanliness and sanitation standards for all demonstration areas, upholding brand image and customer safety.

BUBBLES EXPRESS CAR WASH

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Customer Service Associate

Madison, AL, US

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Summary

Provided comprehensive customer service and operational support, ensuring efficient vehicle processing and a professional environment across multiple station areas.

Highlights

Managed diverse responsibilities independently across customer service, lot, and vehicle tunnel operations, ensuring continuous workflow and customer satisfaction.

Maintained impeccable cleanliness and organization across all work areas, optimizing operational efficiency and customer experience.

Assisted an average of 50+ customers daily with purchases and inquiries, contributing to a positive and efficient service environment.

Volunteer

Enlisted Member, 3E0X2 Power Production Specialist

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Air National Guard

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Actively serves as an Enlisted Air National Guard Member, specializing in Power Production, and contributing to operational readiness and mission-critical support.

Highlights

Applied specialized technical expertise as a 3E0X2 Power Production Specialist, ensuring critical power systems operational readiness.

Demonstrated exceptional discipline, reliability, and teamwork in a demanding military environment, contributing to mission success.

Developed advanced problem-solving and technical maintenance skills through rigorous training and practical application in power generation.

Education

COASTAL CAROLINA COMMUNITY COLLEGE

Jacksonville, NC, United States of America
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Associate in Science Science

ALABAMA A&M UNIVERSITY

Normal, AL, United States of America
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Undergraduate Studies Civil Engineering Grade: 4.0 GPA

Awards

Dean’s List

ALABAMA A&M UNIVERSITY

Recognized for outstanding academic achievement in Civil Engineering during undergraduate studies.

Honor Roll

ALABAMA A&M UNIVERSITY

Acknowledged for high academic performance during undergraduate studies.

Freshman President’s Award

ALABAMA A&M UNIVERSITY

Honored for exceptional academic performance as a first-year student.

Merit Scholarship

ALABAMA A&M UNIVERSITY

Awarded for academic excellence and potential in Civil Engineering.

American Society of Civil Engineers (Member)

ALABAMA A&M UNIVERSITY

Active member, engaging with professional development and industry networking in Civil Engineering.

Certificates

OSHA 10-Hour Construction Safety

OSHA

NCCER Construction Certification

NCCER

ServSafe Food Handler

ServSafe

Skills

Retail Operations & Logistics

High-Volume Stocking, Pallet Jack Operation, Inventory & Backstock Management, Product Rotation, Merchandising, Shelf Presentation, Backroom Organization.

Operational Management

Independent Work, Team Leadership, Closing Operations, Workflow Optimization, Attention to Detail.

Customer Service

Customer Assistance, Sales Support, Client Engagement.

Safety & Compliance

OSHA 10-Hour Construction Safety, NCCER Construction Certification, ServSafe Food Handler, Safety & Sanitation, Work Area Maintenance.

Physical Capabilities

Physical Labor, Heavy Lifting.